if any people have the following errors when istall ArcGIS 10 or ArcGIS Server or Remove ArcGIS
"Internal Error 2738. Could not access VBscript "
the Solution is
1-win 7 64bit


If you are using 64-bit version of Windows:

2.Run Command Prompt as administrator:
2.Start Menu -> All Programs -> Accessories
3.Right click on Command Prompt and select Run as administrator

3.Type the following command in the prompt: reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F 3741-5B07-11CF-A4B0-00AA004A55E8}" /f, then hit Enter.
4.Next, you must also type the following command: c:\windows\syswow64\regsvr32 vbscript.dll, then hit Enter.

2-Win 7 32Bit



If you are using 32-bit version of Windows:

2.Run Command Prompt as administrator:
2.Start Menu -> All Programs -> Accessories
3.Right click on Command Prompt and select Run as administrator

3.Type the following command in the prompt: reg delete "HKCU\SOFTWARE \Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f, then hit Enter.
4.Next, you must also type the following command: c:\windows\system32\regsvr32 vbscript.dll, then hit Enter.